Returns & Order Help

Contact our team if you need help with an order or a received item.

Start with your order details

Email your order number, the email used at checkout and a description of the issue. For an incorrect or damaged item, include clear photos of the item and packaging.

Before sending a return

Ask our team for the applicable return instructions and the correct return address. Do not send a parcel to an address shown on a shipping label without checking with us first.

Changes or cancellation requests

If you need to change your product selection, address or order, contact us as soon as possible. Our team will check the order status and explain the available options.

Contact the team